Legal & Policies
Every document that governs your use of Crushly, in one place. Each one shows the date it was last changed. If you have read one of these before and something looks different, that is because we updated it — the date tells you when.
The documents you agree to
Terms of ServiceThe agreement between you and Crushly: accounts, content, conduct, fees, AI companions, and liability.Last updated: 22 October 2026Privacy PolicyWhat we collect, why we collect it, who we share it with, how long we keep it, and the rights you have over it.Last updated: 22 October 2026Refund PolicyWhen a paid plan can be refunded, how to ask, and how long each step takes.Last updated: 22 October 2026AI Companion DisclosureWhat the AI companions you chat with are, how they reply, and what they will never do.Last updated: 22 October 2026Community GuidelinesHow to behave on Crushly, and what happens when these rules are broken.Last updated: 22 October 2026
Supporting policies
Cookie PolicyEvery cookie and stored preference we use, and the fact that we do not track you for ads.Last updated: 22 October 2026Safety, Reporting & TakedownHow to report a problem, what happens next, how complaints are handled, and who to contact.Last updated: 22 October 2026Contact UsEvery way to reach us, what each channel is for, and how fast we answer.Last updated: 22 October 2026
The operator
Crushly is operated by [LEGAL ENTITY NAME] at [REGISTERED ADDRESS]. Questions about any of these documents go to legal@crushly.cloud. Formal complaints go to our Grievance Redressal Officer at grievance@crushly.cloud, and everyday help goes to support@crushly.cloud.
These documents are written in plain language on purpose. If any part of them is unclear, write to us — we would rather explain it than rely on you reading it twice. Every way to reach us is on the contact page.